At Nation Divine, each product is crafted and delivered with devotion and care. We aim to ensure your experience is as smooth and fulfilling as your spiritual journey.

1. Order Processing Time

• All orders are typically processed within 1-3 business days after payment confirmation. • Custom or handcrafted items may take up to 5-7 days to dispatch. • You will receive an email or WhatsApp confirmation with tracking details once your order is shipped.

2. Shipping within India

• We offer pan-India shipping through trusted courier partners. • Standard delivery time is 3–7 business days, depending on your location. • Shipping may take longer during festivals, natural disruptions, or force majeure events.

3. International Shipping (Coming Soon)

• We are working to offer worldwide shipping, so devotees across the globe can access our spiritual offerings. • Once launched, international shipping charges, delivery timelines, and customs duties (if applicable) will be clearly outlined at checkout.

4. Shipping Charges

• Orders above a certain amount may qualify for free shipping (as specified during promotional periods). • For orders below this amount, a nominal shipping fee will be charged at checkout. • Charges, if any, will be transparently displayed before you make the payment.

5. Tracking Your Order

• Once shipped, you’ll receive a tracking link via email/SMS/WhatsApp. • You can also log in to your Nation Divine account to track your order status.

6. Delays or Exceptions

• Delays may happen due to unforeseen reasons such as public holidays, courier issues, or bad weather. • If your order hasn’t arrived in the estimated time, please contact us at care@nationdivine.in with your order number. We’ll assist you promptly.

7. Incorrect Address or Failed Delivery

• Please ensure your shipping address and contact details are accurate. • In case of a failed delivery due to an incorrect address or customer unavailability, the courier may attempt redelivery or return the parcel to us. • Reshipping charges may apply in such cases.

8. Packaging

• All items are packed securely in eco-conscious, tamper-evident packaging to ensure safe delivery. • For delicate items like crystals and sacred books, we use additional protective layering.

9. Damage During Transit

• If you receive a damaged product, please contact us within 24 hours of delivery with an unboxing video and images. We’ll guide you through the next steps.

Thank you for trusting us to deliver a part of your sacred experience.

Every shipment from Nation Divine is sent with blessings, devotion, and gratitude.